An unexpected error occurred while accessing or saving your data. Please wait a few minutes and try again. If the problem persists, contact customer support.

This can have a variety of reasons:

  • QuickBooks Online's servers have experienced a temporary outage, so they cannot handle the request properly. You should try again in a few minutes.
  • QuickBooks Online's servers have experienced a communication issue between them. When you submit a request through their webapp or through their API, their server actually sends your request to a different server to process your request properly with their databases. Sometimes, there's a communication issue between their request server and data processing server, so the request server sends you back this generic error message. In this case, you should wait a few minutes to check if your action did go through. If it went through, then no need to retry. If it didn't go through, then you'll need to retry.
Kevin Lin
Published by
Kevin Lin

Kevin is the founder of Klavena, an integration that automates ecommerce accounting from multiple sales channels into accounting software.